a fair and balanced birdthing (raaven) wrote,
a fair and balanced birdthing

Random Work Complaint

Why is it that the average person, when facing a (regularly scheduled, well-notified) 4-hour downtime, keeps trying to use the system, then keeps calling to ask me to start the mainframe printers?

"But I'm telling you, the system's up", she said.
"And I'm telling you, the downtime lasts till 4AM. Don't be surprised if you end up having to re-enter the information you're putting in now", I replied.

I guarantee I'll get a slew of calls immediately after 4, telling me that 'there's something wrong with the system, I already entered this patient and now the information's gone!'

Gah. I SO need to not ever work helpdesk again.
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