"But I'm telling you, the system's up", she said.
"And I'm telling you, the downtime lasts till 4AM. Don't be surprised if you end up having to re-enter the information you're putting in now", I replied.
I guarantee I'll get a slew of calls immediately after 4, telling me that 'there's something wrong with the system, I already entered this patient and now the information's gone!'
Gah. I SO need to not ever work helpdesk again.